Bulk discounts available. Save when you buy more. Free shipping for orders of $100 or more. Click to shop »
  • »
  • Privacy Policy

Privacy Policy

This is the website for Fresh Is Best® raw, natural pet food.

Our postal address is:
3720 N. Fratney Street Milwaukee, Wisconsin 53212

We can also be reached by phone at 866-617-7735 Toll Free or 414-961-5433, or by email to info@freshisbest.com.

Fresh is Best® Inc. is the sole owner of the personal information collected through the Fresh Is Best® website.

You may visit our website without providing any personal information. If you wish to purchase product without providing any personal information through our website, you may order products by phone or mail.

You have the option on our website to ask questions, make comments, or contact us. If you provide personal information on these forms, we will use that information to provide you with information related to your inquiry.

We offer the option of ordering product using Google Checkout. If you choose to order using Google Checkout, please view the Google Checkout Privacy Policy at https://checkout.google.com/files/privacy.html or at other addresses as maintained and provided by Google.

We need to collect personal information associated with your order, such as your name and company or employer, phone number, email address, payment information, billing and shipping addresses, etc. This information is submitted to us through our website, or provided to us by Google Checkout. We will use this information primarily to fulfill your order and provide customer service.

As part of the checkout procedure, we will also ask for your permission to periodically contact you with additional product information. You always have the option of choosing not to receive such communication.

We retain the services of third party providers, such as Google, to provide website statistic analysis services. When you visit our site, certain statistical information is automatically collected. This information may include, among other metrics, your IP address, operating system, web browser, internet service provider, and a list of the pages you visit on our site. This information is primarily used for aggregated, analytical purposes.

We retain the services of third party providers for the maintenance and administration of our website. Some information regarding your visit will be made accessible to these providers in order to ensure the website's functionality and usability.

Our web servers will gather certain information regarding your visit and store it in log files. This information may include, among other data, the date and time of your visit, referring and exit pages, your IP address, and clickstream data. We use this information to ensure optimal server performance, administer the site, monitor the security of our website, and to collect aggregate and demographic information about our visitors.

In order to prevent fraud, some of the server log information may be tied to your order or otherwise associated with your personal information.

Our website contains links to sites that are not owned or controlled by Fresh Is Best® Inc. We are not responsible for the privacy practices of such other sites.

This website uses cookies, small text files placed on your computer by your web browser. You must enable cookies in order to use our website to purchase our products.

From time to time, we may use customer information for new, unanticipated purposes not previously disclosed in our privacy policy. If our practices change at some time in the future, we will post the changes to our website. If you are concerned about how your information is used, you should check back at our website periodically.

If you feel we are not following our privacy policy, please contact us at the addresses or phone number above.